How to support a job seeker? Handbook for Employment and Career Development Counselors

In recent years, successive crises have hit the global economy and had a powerful impact on the labour market, widening inequalities. The most disadvantaged populations are the hardest hit. Ensuring that these groups are not left behind during the crisis and when the economy recovers is essential to advancing social justice. 

Active labour market policies (ALMPs) promote equal opportunities. Employment services are an integral part of ALMPs and are essential to support individuals in managing professional transitions. At the same time, they contribute to the better functioning of the economy, by connecting job seekers and employers. 

However, we frequently see the need to strengthen the skills and training of "employment counsellors" in employment services. If you are an "employment counsellor", this manual is aimed directly at you. It aims to provide valuable tools for your daily work, in order to better respond to the new challenges of the labour market.